Question 1

How do you vet suppliers in China?

Accepted Answer

We conduct thorough background checks, factory audits, and financial assessments on all suppliers before onboarding them. This includes checking business licenses, quality certificates (ISO, CE), and past performance records.

Question 2

What regions do you source from?

Accepted Answer

We specialize in all major manufacturing hubs—Shenzhen (Electronics), Guangzhou (Apparel), Yiwu (General Goods), Dongguan (Furniture), and Ningbo (Hardware), connecting them to global markets.

Question 3

How do you handle customs clearance?

Accepted Answer

Our team manages all documentation, duties, and compliance requirements. We handle HS code classification, import/export licenses, and coordinate with customs authorities in the US, EU, and Canada.

Question 4

Can I track my shipment in real-time?

Accepted Answer

Yes. We provide a dedicated tracking portal and proactive WhatsApp/Email updates at every milestone, from factory pickup and ocean transit to final last-mile delivery.

Question 5

What payment terms do you offer?

Accepted Answer

We offer split payments (30% deposit / 70% balance), LC (Letter of Credit) for large orders, and flexible terms for established partners via various international payment gateways.

Question 6

How do I get started?

Accepted Answer

Simply fill out our contact form or message us on WhatsApp (+86 188 2029 7767). We'll schedule a discovery call to understand your needs and provide a free initial sourcing report.

Question 7

Do you offer pre-shipment inspections?

Accepted Answer

Yes, we provide 100% item-by-item inspections or AQL-based sampling. You receive a detailed PDF report with photos and videos before the balance payment is made.

Question 8

Can you help with Amazon FBA labeling?

Accepted Answer

Absolutely. We are experts in FBA requirements, including FN-SKU labeling, carton markings, and paletization to ensure your goods are accepted without issues at Amazon warehouses.

Question 9

What is the typical lead time for sourcing?

Accepted Answer

Standard sourcing takes 5-10 business days to identify and vet 3-5 reliable suppliers. Production times vary by product, typically ranging from 20 to 45 days.

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